neo88 Casino & Sportsbook Service Notice

We at neo88 provide an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice sets out the conditions under which we operate, the restrictions on access, and your responsibilities as a user of our platform.

Our services are not available globally. We do not offer our platform in jurisdictions where online wagering, casino gaming, or sports betting is prohibited by law. It is your sole responsibility to verify that access to neo88 and use of our services comply with the laws of your own jurisdiction before you register or deposit funds.

This notice covers service availability, account eligibility, jurisdiction restrictions, data handling, and contact information for legal inquiries. We encourage you to read it carefully and contact our support team if you have questions about whether neo88 is accessible in your location.

Service Availability and Jurisdiction Restrictions

We at neo88 operate a platform that is available only where applicable law permits. We do not claim to be licensed or regulated in any specific country. Instead, we offer our services in jurisdictions where the local legal framework permits online gaming, sportsbook activity, and casino entertainment. This includes regions across Indonesia—Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta—where such activity is not expressly prohibited.

We do not offer our services in jurisdictions where online wagering is prohibited. If online gaming is illegal in your jurisdiction, you may not access, register, or use neo88. It is your responsibility to verify your local law before attempting to open an account. We reserve the right to restrict or block access from any IP address or jurisdiction where we believe our services are illegal.

Account Eligibility and User Responsibility

To open an account on neo88, you must be of legal age in your jurisdiction and reside in a region where our services are permitted by law. You confirm these conditions by registering. During account setup, you provide personal information and identity documents (national ID, passport, or driving licence) for know-your-customer verification. Our compliance team reviews these documents to confirm your eligibility.

You are entirely responsible for ensuring that your use of neo88 complies with your jurisdiction's law. We do not provide legal advice on whether our services are accessible in your location. If you are uncertain about local regulations, we recommend you consult a legal professional before registering. By creating an account, you affirm that you have verified compliance with local law and that your access to neo88 is legal in your jurisdiction.

Payment Methods and Fraud Prevention

We support ten payment methods to serve users across Indonesia: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and virtual accounts (mobile banking, local payment, online payment, e-wallet). All deposits and withdrawals are subject to verification to prevent fraud, money laundering, and misuse. We conduct identity checks on registration and periodically during your account lifetime. We may request additional documents or information if we suspect fraudulent activity.

We reserve the right to suspend or close your account if we detect suspicious activity, attempted abuse of bonuses, multiple accounts, or breach of anti-money-laundering rules. We cooperate with payment providers and regulatory bodies when required by law. Your payment information is protected by encryption and stored securely.

Data Privacy and Protection

We collect personal data—name, email, phone, address, identity documents—for account verification, payment processing, and compliance with anti-money-laundering standards. We protect your data using industry-standard encryption, secure servers, and access controls. We do not sell your personal information to third parties. We share your data only with payment partners, compliance authorities, and service providers who assist us under strict confidentiality agreements.

Your data is retained for the duration of your account and for the period required by applicable law thereafter. You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention obligations. Refer to our privacy policy for full details on data handling and your rights.

Intellectual Property and Website Content

All content on the neo88 website—text, graphics, logos, images, software, and game interfaces—is the intellectual property of neo88 or our content providers and is protected by copyright law. You may not copy, reproduce, distribute, or transmit any content without our prior written permission. Unauthorised use of our intellectual property is prohibited and may result in legal action.

Game software on our platform is licensed from third-party providers. We have the right to use and display this software, and you have the right to play these games for personal entertainment only. You may not reverse-engineer, disassemble, or modify any game or software.

Limitation of Liability

We are not liable for losses, damages, or claims arising from your use of neo88, including game losses, payment delays, account suspension, service interruptions, or data loss, except where local law prohibits limitation of liability. Our maximum liability to you is limited to your account balance at the time of the claim. We are not liable for indirect, consequential, or punitive damages.

Changes to This Legal Notice

We may update this legal notice at any time. We announce significant changes via email and on our website. Your continued use of neo88 after an update takes effect constitutes acceptance of the updated notice. If you do not accept changes, you have the right to close your account and request a withdrawal of your balance.

Contact Information for Legal Inquiries

If you have legal questions about neo88, our service scope, jurisdiction restrictions, or this notice, contact our support team. We maintain support channels in English and local languages. You can reach us via email or live chat. Our team responds to legal inquiries within five business days. For urgent legal matters, clearly mark your message as urgent, and we prioritise your response.

Your Acknowledgement and Acceptance

By accessing, registering, or using neo88, you acknowledge and accept this legal notice. You confirm that you have read and understood the jurisdiction restrictions, that you reside in a permitted jurisdiction, that your access complies with local law, and that you accept our terms and privacy policy. You agree to our limitation of liability and dispute resolution process.

If you do not accept these terms or if you reside in a jurisdiction where our services are prohibited, do not register or deposit funds on neo88. Your use of neo88 constitutes your acceptance of all terms in this notice.

This legal notice is effective as of the date posted on our website and applies to all users of neo88. We operate across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta, subject to local law. If you have any doubt about whether neo88 is accessible in your location, contact our support team before registering.